The Hawaiian Lei Company is committed to providing exceptional customer service. If our Frequently Asked Questions (FAQ) fail to satisfy your inquiry, please email us at info@hawaiianleicompany.com or call us toll free at 1-888-395-LEIS (5347). We are available Monday through Saturday from 7am to 4pm and Sunday from 8am to Noon (Hawaii Standard Time GMT-10).
100% Freshness Guarantee
We are so confident that your flowers will arrive fresh and exquisite, that we are offering a 100% freshness guarantee or your money back. We pledge that your exclusive and distinctive lei will be freshly created the morning of your order’s shipment. Furthermore, we boldly assure you that your flowers will be exceptionally packed for shipping durability. Our effective packing method is a proven success for thousands of leis sent all over the country using the fastest delivery method available, FedEx.
Special and Custom Requests
We are often asked if we can accommodate special and custom requests. Yes, yes, and yes! We love a challenge and enjoy creating unique, custom leis by means of your creativity and originality. Also, there is such a diverse assortment of leis; it is difficult to exhibit them all on our website. To make a special request, please email us at info@hawaiianleicompany.com or call us toll free at 1-888-395-LEIS (5347).
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